Course Details
MASTER LEADERSHIP: Timeless skills you need
Audience
CEOs, Directors, Managers, Team Leaders, Entrepreneurs, Professionals
Shiv Khera
Why This Programme?
Today’s organisations face increasing challenges, including declining trust, employee disengagement, AI-driven disruption, the expectations of a growing Gen Z workforce, workplace conflict, communication breakdowns, and reduced accountability. This programme is designed to help leaders address these issues by equipping them with practical leadership tools rooted in strong values, ethical decision-making, accountability, and a results-oriented approach, enabling them to build high-performing and resilient teams.
Learning Objectives
By the end of the session, participants will be able to:
01.
Knowledge
- Understand contemporary leadership challenges
- Understand causes of workplace conflict
- Understand Gen Z workforce dynamics
02.
Skills
- Communicate with clarity
- Improve accountability
- Build stronger teams
- Manage workplace stress
03.
Attitudes
- Value-based leadership
- Integrity
- Responsibility
- Continuous improvement
Detailed Course Outline
01.
Coping with Current Workplace Crises
Topics
Trust & Accountability
- Trust deficit
- Organisational impact
- Building accountability culture
Pride in Performance
- Quality mindset
- Integrity-driven behaviour
Stress & Insecurity
- Causes
- Consequences
- Coping mechanisms
Learning Outcome:
Participants identify workplace behaviours that increase productivity and trust.
02.
Communication with Clarity & Confidence
Topics
- Communication barriers
- Cost of miscommunication
- Active listening
- Constructive feedback
- Influencing skills
Learning Outcome:
Participants apply effective communication strategies in workplace situations.
Visual:
Communication flow diagram
03.
AI, Gen Z & Workplace Culture
Topics
Gen Z Workforce Challenges
- Soft skill gaps
- Workplace expectations
- Professional conduct
- Feedback acceptance
AI & Future Workplace
- Human skills that remain critical
- Leadership in changing environments
Learning Outcome:
Participants develop approaches for leading multigenerational teams.
04.
Preparing for Success
The 3 P’s of Success
- People Skills
- Persuasion Skills
- Prioritising Skills
Supported by:
- Values
- Ethics
- Professionalism
Learning Outcome:
Participants develop practical success habits applicable immediately at work.
05.
Building Powerful Teams
Challenges:
- Lack of synergy
- Low commitment
- Miscommunication
Tools:
- Shared objectives
- Collaboration
- Trust building
- Accountability
Key Concept:
1 + 1 = 11 (Synergy)
Learning Outcome:
Participants develop strategies for high-performance teams.
CPD Mapping
Verifiable CPD
If you’re following the Unit route then any learning activity can count as verifiable CPD when you can answer 'Yes' to these three questions:
- Was the learning activity relevant to your career?
- Can you explain how you applied the learning in the workplace?
- Can you provide evidence that you undertook the learning activity?